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ASM Global, the operator of the KFC Yum! Center, has developed a national program called VenueShield that has been created to instill confidence in those attending events. The following measures have been and will continue to be implemented to ensure that those who work and attend events at the KFC Yum! Center will know that their health and safety is of utmost importance.

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DISINFECTION CLEANING


Prior to every event, trained staff will follow CDC and local guidelines on the cleaning and disinfecting of all areas including touchpoints (handrails, seats, restrooms, etc). The Environmental Hygiene program was developed with guidance from CDC, NHS, PHAA, WHO, and experts in hygiene.

 

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TEMPERATURE SCREENINGS


Everyone that enters the KFC Yum! Center will have their temperature checked by specially trained staff. Anyone who has a temperature of 100.4° or higher will be allowed to wait and then have their temperature checked again. If they continue to display a temperature of 100.4° or higher they will be refused entry.

 

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WEAR A FACE COVERING


Everyone that enters the KFC Yum! Center will be required to wear a cloth face mask or covering. In addition to face coverings, only clear bags will be allowed into the arena for University of Louisville basketball games. No back packs or other bags will be permitted. 

 

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PLEASE KEEP 6' DISTANCE


From arrival to exit, markers and staff will be placed to enforce physical distancing wherever possible. These markers will be placed at the temperature checkpoints, security checkpoints, restrooms, and concession stands.

 

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USE HAND SANITIZER


Throughout the KFC Yum! Center, non-contact hand sanitizer dispensers have been placed. Although nothing replaces washing our hands with soap and water, these hand sanitizer dispensers have been placed for the convenience of all who attend events at the KFC Yum! Center.
 

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CENTERPLATE

Centerplate, the food and beverage operator for the KFC Yum! Center, has implemented serval initiatives for safe operations of concessions and other food and beverage locations. These precautions include a cashless operation, no self-serve distribution of food or beverage, and all items sold will be delivered in an enclosed container or wrapped. All cups will be served with lids and all condiments will be packaged. In addition, the KFC Yum! Center will install plexiglass barriers at all points of sale. 

 

 

IMPORTANT INFORMATION TO KNOW

  • All employees and vendors at the KFC Yum! Center will follow strict protocols including temperature checks, proper wearing, and use of PPE including face coverings and training on proper hygiene.

  • Do not attend events if you currently or in the last 14 days have been sick, experiencing a fever or other symptoms, or reside with anyone who has these symptoms.

  • In addition to temperature checks, all who enter the KFC Yum! Center will go through standard security screenings including metal detection.

  • Only clear bags will be allowed.

  • Failure to comply with the requirements of the protocols in place may result in the individual being removed from the venue and denied access in the future.

  • Protocols may be adjusted without notice in accordance with guidelines from government and public health officials, the NCAA, and the ACC.

  • Find additional details about safety measures and capacity limits for University of Louisville basketball here.