General Know Before You Go

Door & Show Times
Door & Show Times can be found on the specific event's page, which can be found here. Fans may enter through the main lobby doors or the Skywalk on 3rd Street. No re-entry is permitted. 

COVID-19 Protocols
COVID-19 protocols vary per show. That information can be found at the point of purchase of your tickets, as well as on the specific event's page, which can be found here. Masks are encouraged, but not required in the arena. 

Cashless Facility
At this time, all concessions and merchandise locations will be cashless. All major credit cards and debit cards will be accepted.

Bag Policy
Bags no larger than 14" x 14" x 6" will be permitted into the arena. All bags are subject to search upon entering the arena. Medical bags are permitted and subject to search. 

Helpful Hints
Please have your ticket downloaded and ready prior to arriving at the KFC Yum! Center. We encourage fans to arrive early to avoid delays as they will be required to pass through metal detectors upon entry. 

Parking- PARC Off-Street/Garage
The KFC Yum! Center offers a multi-level garage parking under the facility, and more than 21,000 parking spaces are available within five blocks of the arena. This includes more than 19,000 spaces at parking garages and surface lots. For more information on available parking options near the KFC Yum! Center, visit the Parking Authority of River City (PARC). To pre-pay for parking online, visit