Tickets to KFC Yum! Center events may be purchased in person at the KFC Yum! Center Ticket Office, by phone at 1-800-745-3000 or on the Ticketmaster website.
How to Purchase Tickets
KFC Yum! Center Ticket Office
Tickets may be purchased at the KFC Yum! Center Ticket Office or through Ticketmaster. The KFC Yum! Center Ticket Office is located on the right side of the building (near Second Street) outside on the Norton Healthcare Plaza. The physical address is One Arena Plaza, Louisville, KY 40202.
Weekday Ticket Office Hours:
*Monday – Friday: 10 a.m. – 5 p.m.
*The ticket office will be closed Friday, May 4, 2018 for Kentucky Oaks Day and Monday, May 28, 2018 in observance of Memorial Day.
Weekend Ticket Office Hours:
The ticket office is open when tickets are scheduled to go on sale on a Saturday or Sunday for an event at the KFC Yum! Center, and approximately 60-90 minutes prior to a ticketed event at the venue. Otherwise, the ticket office will be closed on weekends.
*Times subject to change during holidays.
Once purchased, the ticket office DOES NOT offer refunds or exchanges.
Charge tickets by phone through Ticketmaster by calling 1-800-745-3000.
Purchase tickets online at www.ticketmaster.com.
Credit Card Entry/Paperless Events
Paperless events are a new alternative method to purchase tickets. For information on Ticketmaster’s Credit Card Entry ticketing process, including how to purchase tickets for paperless events, please visit www.ticketmaster.com/creditcardentry. A video demonstration of the process is provided.
For events that allow mobile entry, download the Ticketmaster app and follow the instructions under “How Do I Use Mobile Entry?” to access your ticket. Please have your ticket ready prior to entering the KFC Yum! Center. Note: If mobile entry isn't available for your event, you'll see a "This is not your ticket" message and your method of delivery (e.g. Print-at-Home).
VISA, MasterCard, Discover, American Express and cash are accepted forms of payment.
All Tickets are subject to availability.
ADA Accessibility Seating
If you require wheelchair accessible, mobility, hearing or vision impaired seating, please click here for more information.
Ticket Office Parking
Click here for KFC Yum! Center Parking and Traffic Information.
For more information:
Ticket Office 502-690-9090
KFC Yum! Center Premium Seating
For more information or assistance, contact the KFC Yum! Center Box Office at (502) 690-9090, or email [email protected].